Should there be an error in the description or price of goods on this website, J&J Pearls reserves the right to supply goods at the correct price or correct description. Customers will be notified by e-mail before any order is processed. Due to the proliferation of internet credit card fraud, the Company also reserves the right to decline any order where there is a discrepancy in card details. It is vital to obtain a proof of postage certificate when returning goods as we can’t be held responsible for goods lost in transit to us. J&J Pearls will not accept returned items that have been damaged through misuse, neglect, accident or intent howsoever caused. If you do not inform us within 7 working days, then we will have no liability for items said to be damaged/faulty/incorrect on delivery.